Every question is different
Our customers present their inquiries or issues to you via the support portal or contact you by phone. The questions range from fairly simple to complex. Sometimes, the cause lies within the code, and you need to reach out to your colleagues in Front-end or Back-end. And sometimes, through in-depth research, you can find the solution entirely on your own. Every question is different and has varying levels of priority or urgency.
Because you are so well-informed about common problems, you can proactively translate them into improvements within the platform. This way, you and the team genuinely contribute to the further development of CloudSuite as a product.